SECURITY/RISK

Klarna challenges Apple, Facebook, Google in digital verification
An artificial intelligence-based global payment provider and shopping assistant is challenging some big names in the automated login space.
How unified commerce can help retailers boost revenue by 16%
Every shopper interaction – from the busiest shopping moments of the year to special occasion gift giving – allows retailers to offer a personalized and rewarding experience.

Kroger focuses on pollinator health in supply chain

The Kroger Co. will require all fresh produce suppliers to protect pollinators with their pest management practices.
North Face, Timberland parent says breach affected 35 million customers

VF Corp. says a December cybersecurity incident resulted in approximately 35.5 million individual consumers having personal data stolen.
Returns fraud and policy abuse pervasive among U.S. shoppers

A new survey has some somber findings about consumer behavior when it comes to returning e-commerce purchases.
How retailers will meet challenges with technology in 2024

Retail has experienced an uneven recovery, with some segments and markets finding new opportunities and others floundering in the post-shutdown environment.
eBay settles cyberstalking charges for $3 million

eBay has reached an agreement with the Department of Justice (DOJ) regarding an August 2019 harassment and intimidation campaign.
Shrink is a big problem for small retailers

A new survey reveals many small- and mid-sized retailers face more of a challenge from shrink than their larger peers.
Five Supply Chain Predictions for 2024

The arrival of 2024 will bring some notable supply chain trends with it.
NRF: Returns totaled $743B in 2023; reach 14.5% of sales

Retailers have been focused on efforts to mitigate returns — and with good reason.

Klarna challenges Apple, Facebook, Google in digital verification