MOBILITY

  • Visa program streamlines global QR code payment adoption

    A new service is helping retailers adhere to newly introduced interoperability standards related to QR code-based payments.   In a move to standardize emerging cashless payments, EMVCo, the global technical body that manages the EMV Specifications, released new global QR Code Payment standards — a move that will allow retailers to process mobile payments made through the two-dimensional machine-readable barcodes. Visa and the other EMVCo members worked to develop these new globally interoperable EMV specifications. 

  • Amazon’s Prime Now Singapore launch hits a snag

    Amazon’s Prime Now debut in Singapore started off strong, but high user volume took a toll on the program’s first day of service.   The service, which offers free two-hour delivery on tens of thousands of items ordered through the Prime Now app, launched on Thursday morning. By that afternoon, users struggled to use the service, according to CNBC.  

  • Amazon still exploring ‘cashier-less’ checkout projects
    Don’t expect Amazon to stop experimenting with cashier-less grocery stores anytime soon.   Despite announcing in June it would acquire Whole Foods Market for $13.7 billion, the online giant will continue evolving its Amazon Fresh and Amazon Go concepts, among other efforts. Its goal: to reinvent the way consumers shop for food, according to Business Insider.  

  • Online giant’s new delivery system targets apartment dwellers
    Amazon’s new delivery system makes a play for a customer segment initially targeted by Walmart’s e-commerce arm.   The online giant introduced a new delivery locker designed for apartment blocks and other housing complexes that may not have services to accept or store packages. Called The Hub by Amazon, the modular system features compartments where packages can be stored for pickup.   

  • Amazon expands Prime Now’s international breadth
    Amazon has introduced its same-day delivery service in its ninth country.   The online giant launched Prime Now in Singapore, giving Prime members free two-hour delivery on tens of thousands of items ordered through the Prime Now app. Merchandise ranges from grocery items like eggs, cold beer and ice cream to general merchandise, such as baby strollers, toys, and consumer electronics. This is Amazon’s debut in the Southeast Asian market.   

  • Study: Majority of retailers adding AI tools within two years
    Eager to improve customer communication, a majority of retailers plan to increase in the use of artificial intelligence (AI) moving forward.   This was according to “How AI Technology Will Transform Customer Engagement,” a report from Linc and BrandGarage. The study polled 104 senior-level marketing and e-commerce executives from leading retail brands.  

  • Warehouse club operator launches mobile site
    BJ’s Wholesale Club just made a big move within its digital transformation plan.    The warehouse club operator introduced a mobile site that is integrate within its omnichannel strategy. In addition to using the site to browse, research and purchase items, members can also manage their memberships through their smart device.  

  • Walmart speeds up the task of reordering frequent purchases
    Walmart has found a way to make the digital shopping experience even faster.   The discounter launched a new service on Tuesday that streamlines how shoppers reorder merchandise via their desktop or Walmart app. Called Easy Reorder, the service integrates shoppers’ purchase histories —a list that is comprised of merchandise purchased both in-store and online. The service curates the customer’s most purchased items — including brands and sizes.   

  • Study: Most consumers believe their payment data is at risk
    Consumers across the globe agree that volume of criminals trying to steal their credit and debit card data is increasing — and retailers aren’t equipped to fight back.   This was according to “Consumer Payment Card Data Security Perceptions, from Transaction Network Services (TNS). The study interviewed 1,037 U.S. adults, 1,002 Australian adults, and 1,010 U.K. adults between May 4-May 8.  

  • J.C. Penney ups the ante with Apple Pay
    A department store retailer is stepping up its mobile game — in more ways than one.   J.C Penney now accepts Apple Pay across all of its stores nationwide. This addition enables customers to electronically pay with multiple versions of the iPhone and the Apple Watch.   
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