The Home Depot makes two leadership changes
The Home Depot is making some changes designed to align the company to better serve what it called its largest growth opportunity: the pro customer.
“By combining the outside sales and service business with the global store organization, the company is bringing together its full ecosystem of deep expertise with its newest capabilities to serve pro customers — from the core pro customer working on smaller, simpler projects to pros working on larger, more complex projects,” the company stated.
Ann-Marie Campbell was named senior executive VP, effective Nov. 1. In her new role, she will assume responsibility for outside pro sales efforts as well as the company's installation services business. She will continue to oversee U.S. stores and operations, The Home Depot Canada and The Home Depot Mexico business units.
Campbell has served as executive VP of U.S. stores and international operations since 2020. A 38-year veteran of the company, she has held a variety of leadership positions across stores, merchandising and operations.
Hector Padilla has been named executive VP of U.S. stores and operations, where he will lead the company's three U.S. operating divisions comprising more than 2,000 U.S. stores. He has been with The Home Depot for more than 29 years and has served across the company's pro, store and services organizations.
Most recently, Padilla was executive VP of outside sales and service, where he led the company's pro and installation services units. Prior to that role, he served in numerous leadership positions across the stores, including president of the company's Southern division, senior VP of operations, regional vice president, divisional director of field services, general manager of home services, district manager and store manager. Padilla will now report to Campbell.
"Pro is our biggest growth opportunity, and in order to provide the products and capabilities pros need, we are evolving our organization and approach to better serve them," said Ted Decker, chair, president and CEO of The Home Depot. "Ann-Marie and Hector are incredible leaders who understand the unique requirements of the pro, as well as the dynamic operating environment across stores. I'm confident their focus on our customers, dedication to our associates, and passion for our culture will help us capture the enormous opportunity ahead."
At the end of the second quarter of fiscal year 2023, Home Depot operated a total of 2,326 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, 10 Canadian provinces and Mexico.